About Us

Established in 1989, Windsor Mail Pty. Ltd. is a family-run jewellery, giftware and variety goods business that has grown from humble beginnings to our present size with over 450,000 customers throughout Australia. Our purpose-built headquarters are in Wangara, Perth, Western Australia, and our main warehouse is based in Melbourne, Victoria. We currently employ over 30 staff.

An Enormous Range of Products at Amazing Prices

Our website and catalogues feature hundreds of unique and hard-to-find products, plus eye-catching jewellery, all at amazing prices. We stock a multitude of exciting gift ideas, home and garden items (including numerous novel and useful labour-savers), linen, clothing, electrical items, health and beauty products. You’ll also find fabulous rings, necklaces, bracelets, watches and accessories in our extensive jewellery range.

Our team of buyers work hard to find new and innovative products and we have strong contacts with our suppliers, meaning we can secure the best deals and excellent shipping rates - passing the savings on to you. You can buy with complete confidence too. What's more, all of our products are covered by our famous 5 Year Money Back Guarantee

Prize Draw Entry and Free Gifts

Additionally, every time you place an order, you automatically get a free entry into our current Prize Draw! We have two draws taking place annually, one in January and one in July. The first prize is $25,000, with the opportunity to win an additional $975,000 in our Lucky Birth-date and Postcode Bonus Game. You'll also be entered into our monthly draws, with great cash prizes to be won. On top of this, you may receive a free gift if you place an order online or from many of our catalogues!

Our Mission and Values

Mission Statement

We aim to cater to each individual customer’s needs with a level of service, integrity, competitive pricing and product quality that exceeds the customer’s expectations and makes their shopping experience a most rewarding and enjoyable one.

Making the Shopping Experience Lots of Fun

One of our goals is to make the experience of shopping with us lots of fun. With a free gift with every order and hundreds of thousands of dollars given away in Prize Draw prizes, we can proudly say we have enriched the lives of many Australians and New Zealanders.

One Big Happy Family

Together with my sons Shane and Claude, as well as many long-serving staff members, I have endeavoured to build an atmosphere at work such that all the staff are like one big happy family. Celebrating birthdays with birthday cards and birthday gifts are part of the Windsor Mail culture. Similarly, we like to consider our customers as members of our extended family and make them feel that way through our interactions with them and via the recognition of their birthdays. We believe every customer is an important individual and should be recognised as such.

See what some of our customers have to say about us on the Customer Testimonials page.

- Laurence Fuhr, Founder and Director.