Your Privacy

Payment and Personal Data Security

At Windsor Mail we understand the importance of ensuring that your payment details and other sensitive personal information is secure. We therefore do our utmost to guarantee you the highest level of online shopping security.

Data Handling Security

Data is encrypted using SSL encryption so that if someone somehow intercepts the data, they will only be able to view it in a completely garbled form.

You can rest assured that your credit card details are safe because they are processed only by PayPal, the most trusted way to pay online, with over 173 million customer accounts worldwide in 203 countries. Windsor Mail does not receive or store your credit card details.

Disclaimer: The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. Before deciding to sign-up or use the PayPal service you should consider the Product Disclosure Statement, available at www.paypal.com.au.

What Information Do We Hold

We collect the personal information you supply us, namely your name, title, postal address and phone number, as well as your optionally supplied fax number, email address and birth date. This information is stored for the purpose of processing and sending your orders and communicating with you about your orders. Your birth date is used for special birthday gift promotions and for prize draw purposes. We also keep a record of your purchase history from us. Only authorised, relevant personnel will access the information when required. Your information is stored in our in-house electronic database, as well as in physical storage of your order forms.

We pass on your shipping details to Australia Post solely for the purpose of delivering your order(s). Additionally, we send your name and address to a mailing house for the sole purpose of printing and mailing of our printed communications.

From time to time we may allow your details to be used by other reputable companies offering goods and services we believe you may be interested in. If you do not wish your details to be used in this way, please let us know by calling us on 1300 305 012 or by email.

Your information will only be passed outside of Australia to overseas couriers/postal services if your order’s destination is outside of Australia. In addition, we may send your name and address to a mailing house located overseas – currently in China – where our direct marketing material is laser printed and prepared for mailing.